Privacy Policy

1. Introduction

At FixMyTV, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

• Personal Details: Name, phone number, and email address when you fill our contact or booking forms.
• Device Information: Browser type, IP address, and session details to improve user experience.
• Service Data: Installation details, appointment preferences, and service feedback.

3. How We Use Your Information

We use collected data to:

• Schedule and manage service appointments.
• Communicate important updates or confirmations.
• Improve our platform’s performance and security.

4. Data Security

All data is transmitted securely using SSL encryption. Our servers employ firewall protection and regular monitoring to prevent unauthorized access or misuse.

5. Sharing of Information

We do not sell or trade your personal information. Data may be shared only with trusted partners (e.g., payment processors, service technicians) under strict confidentiality agreements.

6. Cookies

Our site may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features may not function properly.

7. Your Rights

You have the right to request a copy of your personal data, request corrections, or ask for deletion of your information by contacting privacy@fixmytv.co.

8. Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date below indicates the most recent revision.

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Last Updated: October 2025